Products are unique, printed to order, and as a result, are non-refundable. Once the order has been sent to Production, you can no longer edit the details of the order. You can still cancel the order and we will refund you the shipping cost. However, the production cost is non-refundable. If you order the wrong size or color, American Shirtworks is not responsible and will not offer replacement or refunds.

This American Shirtworks return policy is only applicable to misprinted, damaged, and defective items. You must submit a claim within four (4) weeks from the date the product was received by you.

For packages lost in transit, all claims must be submitted within four (4) weeks from the estimated delivery date provided to you.

American Shirtworks investigates the issue, if it is determined that the product is damaged, defective, or if there is an error concerning printing, we will submit your product for a refund or replacement.

Any refunds are at the full discretion of American Shirtworks and will only be issued in the form of a credit to your purchase.

Users are liable for incorrect addresses. You must provide a correct address and pay the reshipping costs which can include product costs and shipping.

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If an order is returned to American Shirtworks due to an incorrect address or if the shipment goes unclaimed and is returned to our facility, you will be liable for the cost of a reshipment. The user is liable for re-shipment costs including the original shipping cost of the product plus a service charge of $4.00. If no re-shipping address is provided or American Shirtworks cannot reach you, the package(s) will be donated after two weeks of receipt of your package by American Shirtworks.

The service fee excludes any Charge On Delivery (C.O.D) fees that may get charged by the fulfillment operator and handling fees.

Notification for EU consumers: According to Article 16(c) and (e) of the Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, the right of withdrawal may not be provided for:

1. The supply of goods that are made to the consumer's specifications or are clearly personalized;

2. Sealed goods that were unsealed after delivery and thus aren't suitable for return due to health protection or hygiene reasons,

Therefore, as such, American Shirtworks reserves the right to refuse returns at its sole discretion.

This Policy shall be governed and interpreted in accordance with the English language, regardless of any translations made for any purpose whatsoever.